本舍

Jathine Wong a month ago

The hotel is very well designed. Our suite was comfortable, clean, with modern functional design, and had a great view of the sea. Each floor has laundry facilities. There were cafes and bars within walking distance, MRT and buses were right by the hotel. The only down side was the services. Our room was scheduled to be clean every 3 days, but they did not clean our room on the 6th day, only changed our towels. The reception desk ignore my repeated requests for changing the broken coffee cups. There was no dishwasher in the unit, but the hotel also refused to provide any dish cleaning materials, even with request. The roof top bar close early at 10 pm, and also closed every Monday When the manager asked about our stay, I explained what we encountered, but he was genuinely not interested in any negative comments.

Monica Wang 2 months ago

I’ve had a wonderful experience staying at TownPlace. A special thank-you to Rose, Rena, Nicole, and Yannis for their consistently excellent service. They are all very professional, responsible, and attentive. Whenever I have a question or need assistance, they respond promptly and provide helpful solutions. When one of my packages could not be located, they took the time to search carefully and helped me find it. This is just an example, I feel very comfortable staying here with the high quality service of the front desk and the service team. I truly appreciate their patience, dedication, and high-quality service. Their kindness and professionalism have made my stay much more comfortable and enjoyable. I will definitely continue staying here and highly recommend this place!

Steven Chan 4 months ago

If you’re looking for a place in Hong Kong that balances premium living, community, and incredible views, TOWNPLACE West Kowloon is unmatched. The rooms are sleek, modern, and hyper-functional—maximizing every inch of space with smart-home tech and high-end appliances. But what truly sets this place apart is the world-class team. The staff here don’t just provide standard service; they genuinely curate the experience. From the incredibly warm welcome at check-in to the seamless hospitality of the operations team, they go above and beyond every single day to make you feel completely at home. The facilities are equally elite—the TP Social Club, the 25m rooftop infinity pool, the massive commercial-grade gym, and the gorgeous co-working spaces feel like a luxury private club. It is also a massive bonus how genuinely welcoming they are to pets, offering dedicated facilities that make your furry friends feel just as pampered as you are. With a 5-minute walk to Nam Cheong MTR, the convenience is unbeatable. A 10/10 experience entirely driven by a passionate, top-tier team!

Yuki_ suetman 7 months ago

Fantastic and relaxing stay with a stunning sea view! The room was spotless, well-equipped, and the bed wonderfully comfortable, making it easy to unwind. Special thanks to Leo at the front desk for his professional, warm greeting—his attentiveness set the tone for an exceptional experience. The service throughout was excellent, welcoming, and responsive. Great value for money, and I’ll definitely return on my next trip to Hong Kong!