Holiday World Tours Ltd 旅行世界有限公司

juan DelacruzQuince 7 years ago

Just arrived home 2 days ago from hong kong. We had been serviced by this tour company and while we have no complaints about attitudes of tour guides and time tables, what happened to us was less than favorable. It happened in ocean park where i was left behind because i arrived at the wrong meeting point. I didnt know that there were actually 2 places with eating areas under red umbrellas. I arrived in advance but was left behind because it was the wrong meeting place. If only the tour guide told us to meet at a unique meeting area (w/o duplicate), maybe my children wouldnt had been stressed returning to our hotel that evening. Luckily, my wife and i visited the park 19 years ago and we know our way around hong kong using mtrs and buses. The hotel royal view is superb but it is too far. Tourists that stay here become first to be picked up and last to be delivered. Meaning, you will be waking up the earliest and resting the last at night. Time is lacking at disney and ocean park. Maybe because it is weekend. But my children did not enjoy the entire parks because of time constraint. It is good though that the guides encourage you to buy water from them., it is a lot cheaper.

Naman Talreja 7 years ago

The tour guides from this company are rude, arrogant and uncooperative. We booked a tour with them and it was a really bad experience. On the day of our Ocean Park tour, we were barely 5 minutes late yet the tour guide (a rude old lady) left us in the hotel and also left a note at the reception stating that she had waited for us in the lobby for 10 minutes which was a complete lie. If she saw that we were not there ( although we were) then she could have asked our room number and then phoned us. But she did not. We then talked to a person in the company who said that we had to take our own taxi for Ocean park. We also asked him to if he could tell the bus driver to stop the bus and then we could catch up with it but he refused bluntly. We had to spent approximately 150-170 HKD on the taxi. Also after when we reached there, she did not apologize but was talking to us like we were her servants. However 2 of their guides- Pandora and Michel were relatively better. We definitely do not recommend them.

Hema Joseph 7 years ago

We recently went with Holiday World tours to Hong Kong. They are not one of the best tour guides. They were literally running through the guided tour trips and were not very polite and questions were not entertained. The lady who came to pick us up at the airport seem to be very arrogant and my 70 year old mother had to literally run behind her as well as these tour guides. I wouldn't prefer to go again thru them. They picked us up early from the hotel, left us somewhere and didn't come back for over an hour or two and another driver showed up after an hour and left us at Macau ferry terminal and a third guide showed up there. We were not allowed to ask any questions. I wouldn't recommend them.

Maeze 8 years ago

We booked via a local agency (Philippines) that’s partnered with this entity in Hong Kong. They were always late in picking is us up for the tours in the morning. We were the last people to leave HK Disneyland due to a “miscommunication,” with a driver. We had kids with us out there on a cold night. Everyday and every pick up was a different tour guide. So its always troublesome to explain the package inclusions all the time. In one instance, they told us to provide a time we want to be picked up from Ocean Park via a call before lunch time. Then on the way out of the bus, they told us that they will pick us up by 6pm no other time. Ugh. Very frustrating to be booking with them. Look for another agency. Or better yet, do it yourself.

Tushar Kohli 9 years ago

Worst experience for a tour ever. Had a tour of 10 people. When we reached the airport in Hong Kong the driver of the bus unnecessarily started fighting with us for not arranging our 11 suitcases properly under his bus. He asked me to crawl inside the luggage loading compartment and arrange the suitcase. Had a tall 6.5 ft tour guide ( ALLEN)for our Victoria peak tour. He was the most racist and ill behaved tour guide I have ever seen in my life. Started fighting with us for being 3 minutes late. Yes you read it right 3 minutes late even though we were traveling with a pregnant female and an infant. And also abused saying this is not INDIA even though everyday the tour guides were on an average 20 minutes late ( otherwise not seen in any country ). He further wasted time by bringing our bus back to the hotel lobby after leaving the lobby asking is to get down or he would call the POLICE. When he saw we were not getting scared of his unnecessary threats then he finally shut up and moved the bus. I would recommend everyone to never use this agency.