香港寵物紀念館 (24/7 寵物善終) Hong Kong Pet Memorial

Varsha Dodani Edited 2 months ago

Very kind, compassionate and empathetic staff. They were very considerate and mindful of all our requests. They were helpful, provided information and assistance in the prep and up to the end of the service. The ambiance was peaceful. The place and room were very clean. They were very cooperative to accommodate even a last minute request. They made everything very easy and smooth so we could focus completely on the people who came to pay their respects and also be calm and peaceful to grieve. They didn’t rush us and allowed us the time we needed to say our final farewell. We wanted to get paw prints of my baby to keep, the staff efficiently helped us with that too. When we arrived, they had already created the prints and showed it to us. The quality of the frame and prints were very good. They gave us options for the box to bring out baby’s remains back. Her remains were also packaged very well which made it easy to transport them and handle them to immerse later. They took very good care of my baby and dressed her up as I had requested. They handled her carefully and were very respectful. From their service and behaviour, it was clear that they fully understand that our pets ar

Jz Khan 3 months ago

A very professional team which let us see my baby for one last time and they even let us press the button when we were ready to cremate her. Thank you so much pet memorial for your service. Forever grateful!

Janet Chan 3 months ago

Losing my rabbit was a sudden and devasting event. I was not prepared for it at all, didn't know anything about pet memorial up until she had passed away in my arms. I would like to share my persoanl experience with Hong Kong Pet Memorial with those who need services like theirs. They are very responsive, and can explain clearly about what to "expect", they came pick her body up almost within a few hours, put in container with comfortable bedding, the driver who came for the pick up was very considerate and even let her "look out the windows" in her last ride, gave us time to say goodbye before she left with the car. The memorial was arranged within a week, the place was very quite and comforting. No selling of "products" at all, even when I ask them myself, I got the sense that they try not to talk much about those memorial products unless I ask about details. Got a private room and a long enough duration to say goodbye to my rabbit. The body was kept very well, no feeling of her being cold ice at all, fur was soft and clean, face was just as she was. They even put her body on a little basket with soft towels, postured comfortably as if she was just sleeping in bed. We kind of f

Winston B 6 months ago

Thank you for organising the event and being so supportive along the way. The place is a natural cat’s playground. Rejoining the ecosystem at such a beautiful place brings peace and joy. I could not possibly ask for more 🐾💞

Marj a year ago

To the Caring Team at Hong Kong Pet Memorial, I am writing to express my deepest gratitude for the compassionate and professional service you provided for my beloved cat, Duchess, who recently passed away. During an incredibly difficult time, your kindness and attention to detail made a world of difference. When I saw Duchess at the viewing, I was profoundly touched. You had cared for her with such respect and skill that she looked perfectly peaceful, as if she were just sleeping. This beautiful and serene image is a great comfort to me and my family. Thank you for treating her with such dignity and for helping us say goodbye with grace. Your entire service, from the initial contact to the final arrangements, was handled with utmost sensitivity and professionalism. I also want to thank the staff who picked up duchess from our house. He is very professional handled my baby so gentle and made us feel at ease as he holds my baby duchess back to their company car. And even allowed me and my mom to finally say goodbye before leaving. Also i noticed that he did not close the box where he put duchess because he said that even though our duchess is dead he still think that she is alive

Freda Lim a year ago

Great service with kind & understanding staff who supported us through the journey. Thank you for treating Kay with care.

V W a year ago

Excellent and seamless service. Highly recommend. We had to say goodbye to our dearly loved 15 year old cat and were thankful we've found Hong Kong Pet Memorial to support us through our journey. Their service was seamless, thoughtful, well explained and very considerate. The pick up service was extremely efficient and gentle. We really appreciate them and would not hesitant to recommend their service.

Elsa Chan a year ago

I have been using the services from Hong Kong Pet Memorial for almost 15 years for the 14 dogs lost during the time. They were 2 cocker spaniels🐕, 3 Tibetan mastiffs🦮, and the rest, Pekingnese🐶. As a die-hard dog lover, the saddest moment for me was to let go my beloved dog as it passed away. There came HKPM's all-round services that indeed soothed my sorrow. The pick-up was timely and handled with care. My dog was put in clean individual container gently. Every time in the farewell ceremony, I could find my beloved dog resting dignifiedly on cushioned bedding in a relaxed posture, reminding me of good times we spent together, offering me peace of mind. Thanks to HKPM's subtle preparation in massaging, showering and grooming. I could then send my dog to cremation with relief. When I look at the mementos at later days, good memories remain. I believe that many would share my feelings. I would definitely recommend HKPM to those in need of the services.