Acorn Veterinary Hospital

oscar lam 3 months ago

We truly appreciate the time and care given by Dr. Andy, Dr. Tony, and the entire vet nursing team. Our dog had a urine blockage two days ago, we rushed to emergency hospital for treatment, while we were there, the hospital also diagnosed our dog with gallbladder mucocele. We were advised to go see a specialist immediately, but a friend of mine recommended Dr Andy and Dr Tony to us at Acorn. We came to Acorn for second opinion and thanks to Dr Andy and Dr Tony, they have identified the issue promptly and arranged the cholecystectomy together with the cystotomy surgery on the same day. The surgery was done smoothly and our dog is recovering very well. Coming all the way from Yuen Long to Acorn is the right and the best decision for our dog and I wouldn’t hesitate to recommend this clinic to anyone in need of exceptional veterinary care. Thank you again, Acorn Team!

Fennie Ng 4 months ago

I am writing to express my deepest gratitude for the exceptional care and surgical expertise "Dr. Tony" has provided to my two beloved pets, Kimmi and Pal Pal. As a senior Cocker Spaniel, I was incredibly anxious about Kimmi undergoing surgery to remove the tumor on her left cheek. Similarly, I was deeply worried about my Hong Kong Shorthair cat, Pal Pal, and the mast cell tumor on his left eyelid. Both surgeries were an absolute success. Dr. Tony's surgical skills and techniques are truly outstanding. I noticed how incredibly neat and precise the stitches were. The wounds healed beautifully without any redness or swelling. Now that the stitches have been removed, their skin surfaces are perfectly smooth. What I appreciate most, alongside Dr. Tony's amazing skills and his professionalism. I truly valued that Acorn never tried to hard-sell or push any unnecessary products post-surgery. It showed that the genuinely care about the well-being of the animals. Dr. Tony is undoubtedly my top choice for any veterinary surgery. I will highly recommend Dr. Tony and his team to all pet owners I know. Thank you once again for saving my fur babies and giving our family peace of mind.

Andrew Chu 4 months ago

Dog owners be warned - there is a good chance your dog will die if you choose to take them here. I have personally two experiences here over the years where the treatment given to the animals resulted in ending their lives. First dog was a senior, brought in by my mother to see if anything could be done about his ailing heart condition. Having been the regular at the time, the vet gave no indication that further treatments or visits would only prolong suffering. Knowing our situation, did not advise us, who at the time where inexperienced owners, that our dogs time was naturally coming to a close. Something that more ethical vets later told us. Our dog ended up dying on the table on his final visit to the clinic. NOW, the most recent incident is our toy poodle, which at the time of writing is still an ongoing issue. A week ago, My mother again received reminder from them a new vaccination. Naturally, being the trusting person she is, returned to the clinic. Currently, the poodle is in critical condition with severe inflammation throughout the spinal column. Vaccine given to her has previously been noted to have cases similar happen with other dogs. The vet never indicated poss

Becky Kwan 5 months ago

While I am not usually someone who writes Google reviews, I genuinely wish I had paid more attention to them before coming to Acorn Veterinary Hospital, and I hope no one else has to experience what I did. We have been bringing our dogs to Acorn for the past 9 months since moving to Hong Kong. Contrary to many reviews, I personally found the reception staff polite and helpful, and we previously had positive experiences with Dr. Bonnie Yang, who was always gentle, patient, and kind. Unfortunately, my experience with Dr. Tony Matthews was completely different and honestly one of the worst professional experiences I have ever had with a veterinarian. One of my dogs underwent femoral head removal surgery in January for Perthes disease, performed by Dr. Tony Matthews. The surgery itself was successful, and for that I was grateful. Recently, however, my dog began limping on the opposite hind leg, so I brought him back for an examination. During the consultation, I felt Dr. Matthews handled my dog in a way that was not gentle. I understand vets need to manipulate muscles and joints during an exam, but my dog suddenly cried out loudly in pain during the inspection. Naturally, my attenti

Wong Joanne 5 months ago

I always receive efficient and effective service from Team Acorn. The fee is reasonable. I especially want to thank Dr. Andy for his expertise and thorough explanations in every consultation my FLUTD cat has received. We’ve been seeing him for over 8 years, and he’s always patient. Even though we live on the Kowloon side, we consider Acorn as our top option. Not to mention the compassionate team of veterinary assistants in the clinic - everyone is patient and professional. Highly recommended!