半山貓醫院

Jaime Ortolá a year ago

Been 4 times. Last one, arrived 10 min early than what my appointment was, 9am. I went in to see the doctor 9:35… One of the ladies in the desk, kept that 45 minutes complaining to her colleague about me and blaming on me in cantonese because I arrived before, with not nice words and tone at all. The doctor, first time you don't realise, second too, 4th its obvious that want to rip you off, overmedicating, over doing 10k small surgeries (that’s a scam risking the live of you beloved pet), cold treatment and showing lack of regard for the well-being of the animals . Then when I went back to the desk, to get the instructions of the cat care, get medicines and pay, the same girl that kept complaining about me at the beginning, don't know how to speak a word in English, adding her lack of social abilities, not nice for the price tag you are paying and the area where the clinic is.

Jill Filipovic a year ago

I have now gone to Midlevels Cat Hospital multiple times to get prescriptions for my cat. Each time, I have confirmed the prescriptions in advance. And each time, I show up and they are confused, don't have what I need, leave me waiting, and take up an hour of my time (when I've had an in-person appointment, I also waited for almost an hour). The first time I figured it was a bad day. By the fourth time, it's hard to explain with anything other than incompetence. I've wasted hours and hours of my time with this vet. The level of incompetence is shocking. If they can't even figure out prescriptions, I certainly would not trust them with any other care for my animal. I'm switching vets, and I would strongly recommend finding another vet for your cat.

christy law 2 years ago

I recently took my cat Cola to the Mid Levels Cat Hospital for her first spay surgery, and I have to say, it was a positive experience overall. The staff at the hospital were friendly and attentive, and they made me feel comfortable throughout the entire process.👍🏻👍🏻 The waiting area had a calm and soothing atmosphere, that helped to alleviate any anxiety for Cola. Dr Wilson who performed the spay surgery on Cola was extremely professional and knowledgeable. Dr Wilson and the nurses took the time to explain the procedure and answer all of my questions, ensuring that I fully understood what would be happening. The surgery went smoothly, and Cola's recovery has been progressing well. One thing that could do it better is the waiting time. Tho I understand that emergencies can happen, the wait was a bit longer than expected. 🤨However, the staff kept me informed about the delay and apologized for any inconvenience caused, which I appreciated.

elisewongsf Edited a year ago

Very disapointing experience. They are offering free snacks for 5-star reviews but I hope you all can find my REAL REVIEW here. 請大家唔好為咗免費零食亂俾5星 *****UPDATES to reply the vet***** Your reply shows how IMMORAL you are as a vet. “I hope we all agree that, it is almost impossible to miss a 2-meter long foreign object in a cat’s stomach or intestine.” Dear Dr. Wilson, please admit that you MISSED it even opening my cat’s belly. And please don’t try to say that my cat swallowed the string after initial surgery because the symptons started before the suregery and her situation got worse afterwards. She didn’t even have any energy to move around aft the surgery, not to mention swallowing a string. And we worked from home everyday to keep an eye on her. After getting the string, I could tell where the string was from and I am sure that she swallowed it before visiting this clinic. I take it as a compliment to my cat who is tough and strong. 2nd clinic also mentioned that my cat is doing so great to tolerate the string for a month and luckily the string was thin and soft. “That's why our veterinarian also suggested intravenous fluid therapy for 24 hours and repeat X-ray to reassess the

Sue Chan Edited 3 years ago

Dr. Wilson Cheng is the best veterinarian. Very professional and knowledgeable. Good service and good hospital. Highly recommend. 👍🥰 (This is my REAL REVIEW...Sorry my cats don't eat any snacks...) :)