Baggagexs

Yvette J 8 年前

Used them twice. Once in 2011 and another time in 2015 for a move from HK to US. First time was fine - if a little delayed. The 2nd shipment took much longer and we were charged for an inspection upon port entry. In addition there was some damage to the 2nd shipment. That said, I found it to be a relatively easy way to ship things back to the US door to door without having to fill an entire container.

Vishal Jhanji 9 年前

The shipment started 4 weeks later than expected from Hong Kong. Repeated phone callas made and emails were sent for the same. the luggage has not arrived yet. We got a phone call that we have to pay extra 350 US dollars since the boxes are "bigger than expected". When asked that this was never mentioned earlier, the lady over the phone said that she is not aware of our agreement in Hong Kong. This is unacceptable and unprofessional.We haven't heard back from the Hong Kong team yet.

Ms Yoggi 9 年前

After waiting 3 months for the shipment from Hong Kong to Singapore, all my boxes came but missing 2 LVs and 1 Prada bags from the boxes. They don't deserve even 1 star. Pure dishonesty. Theft.

James Holgate 10 年前

Incompetent service from the start....I was never sent a shipping schedule for my goods from HKG to SYD. However, Bagagge XS continually charged me for "storage costs". Only after i reached upper management did action steps begin. I waited 9 months for my goods to arrive, when the shipment finally arrived over 15% of the goods were damaged due to poor packing. i.e. Glass picture frames face down on hard surfaces etc.... Be wary of using this company for any transportation needs. The service was careless and unprofessional.

ASHA ETCETERA 10 年前

The team at Baggagexs, including the movers were helpful, efficient and professional. Thank you so much for organising everything! Would recommend.