a&m US Groceries

Josh Dobeck 6 months ago

This was a surprise and a pleasant one.. My wife and I went to Hong Kong for the weekend " Americans living in Guangzhou" And in China there are just a lot of westernized things you cannot find on the shelves at a store. With that being said, A&m hits the spot.. It's a very well stocked store carrying Western items. Everything from pistachios to peanuts to seasonings cake mixes that you would see on the shelves in America to mints that you would get at a convenience store. I was in search of Lowry season salt which was virtually impossible to find and this store had it and it was priced well. There isn't a crazy obnoxious markup which made me comfortable with my purchases and the store took tap to pay on my phone. I was in and out of the store in 10 minutes

Jim Kushner 10 months ago

The last time I went there was several years ago, and I swore never to return for many of the same reasons you see in all these negative reviews. But there was something I really could not find anywhere else, so I went back. I was greeted nicely at the entrance (and at checkout), they had what I wanted, the store was a bit busy with helpers consulting their employers by phone about what to buy, and that was that. Nothing negative to say -- while much of what they sell can be found far cheaper at conventional grocery stores, they do have quite a few unique USA items (including mine) for anyone willing to pay those prices. You could call it sticker shock, but nearly everyone knows this before they go, I think. Definitely worth having a look to see what they have.

Johnconnor G 11 months ago

A&M US Groceries is the go-to for American goods in Hong Kong. Prices can be a bit high, but the variety makes up for it—you’ll find everything from pantry staples to hard-to-find treats.

Celia Lee 2 years ago

On the 28th of February 2024, I had a terrible experience at this shop I have been a loyal customer for over 10 years. I purchased a large box of "Fruit by the Foot" sweets but forgot to check the expiry date at the time of purchase. Upon arriving home, I realised that the sweets would expire on the 27th of April 2024, which was just two months away. It was impossible to finish them in less than 2 months. I contacted the shop to request a refund or exchange immediately, but the staff member I spoke to was rude and unhelpful. He claimed that the normal expiry date for the sweets was six months, which I later found out was not true. The usual expiry date of such sweets should be a year at least. As a loyal customer, I was disappointed and shocked by the staff member's response. I have been a loyal customer for so many years, and I expected better treatment. As a result of this incident, I will never return to the shop. It is important to remember that loyal customers are the backbone of any business.

oz lo 6 years ago

Decent selection of US products, particularly the candy and snacks. Although do expect a significant mark up on products. For e.g. the Eucerin cream is listed as HK$249.9, but on iHerb you can get it for HK$108.78. The customer service is quite poor though, the staff are unable to answer questions about product availability. Oh and also make sure not to take any pictures, otherwise you will get yelled at by at least 2-3 staff. The cashier lady ran all the way to the aisle to shout "No Photos". Not sure why they have this Draconian policy. Overall an unpleasant shopping experience.