豐澤 (萬邦行店)
Electronics, Phones & Appliances in Central, Central and Western
3.8 (412)
| Category | Electronics, Phones & Appliances |
|---|---|
| Address | Shop 1 & 2, LG/F, 33 Queen's Road Central, Central, Hong Kong Island |
| Area | Central, Central and Western |
| Phone | 9820 0084 |
| Google rating | 3.8 (412) |
Opening hours
| Monday | 10:30–20:00 |
|---|---|
| Tuesday | 10:30–20:00 |
| Wednesday | 10:30–20:00 |
| Thursday | 10:30–20:00 |
| Friday | 10:30–20:00 |
| Saturday | 10:30–20:00 |
| Sunday | 10:30–20:00 |
About 豐澤 (萬邦行店)
豐澤創立於1975年,為屈臣氏集團的零售業務之一。多年來一直用心服務,為豐澤確立至可信賴的聲譽,在電子產品及家庭電器零售業務上領導市場。
Fortress was founded in 1975 and is one of the retail businesses of the A.S. Watson Group. Over the past 40 years, Fortress has established a trusted reputation, as a leading brand offering the latest consumer electronics and home appliances to every section of the community.
豐澤 (萬邦行店), an electronics and phone shop in Central, Central and Western, is at Shop 1 & 2, LG/F, 33 Queen's Road Central, Central, Hong Kong Island. Before heading over it is worth checking the hours, phone number and Google rating below, so the trip is not wasted.
It pays to compare prices before you buy and to check that the price shown includes everything. Octopus, credit cards, FPS and e-wallets work in most shops, though small ones may be cash only or set a minimum for cards; weekend and public-holiday afternoons are busiest, so weekday daytime is better for a relaxed browse. When buying phones or appliances, check whether they are local-warranty models, who handles the warranty, and that plugs and voltage suit Hong Kong.
Google lists the opening hours as daily, 10:30–20:00. It opens every day of the week. Arrangements may differ on public holidays, over Lunar New Year and when a typhoon signal No. 8 or above or a black rainstorm warning is in force, so call before making a special trip. You can call 9820 0084; a phone call is the quickest way to ask about availability, prices or how to get there. It is a mobile number, and many local businesses also answer enquiries on WhatsApp. More information is on its website, fortress.com.hk.
At 3.8 out of 5 on Google (412 reviews), it sits mid-table; the written reviews say more about service, prices and waiting times than the number does.
Central is part of the Central and Western District on Hong Kong Island. The north shore of Hong Kong Island is one of the densest business areas in the city: the MTR Island Line runs from Kennedy Town to Chai Wan, the trams ("ding dings") between Kennedy Town and Shau Kei Wan, and many businesses trade from upper floors of office blocks and older tenement buildings. The south side is known for beaches, trails and fishing harbours such as Repulse Bay, Stanley and the Aberdeen typhoon shelter, which get busy at weekends and on public holidays. Central is Hong Kong's financial and business heart; the Central–Mid-Levels escalator links the streets up the hill, Lan Kwai Fong and SoHo come alive at night, and the Central piers serve the Outlying Islands.
See the other electronics, phones & appliances in Central listed below to compare ratings, hours and locations before you decide. Details on this page come from public sources and may change; confirm anything important by phone before relying on it. Business owners can claim the listing to keep it up to date.
Latest Google reviews
The most recent reviews shown on Google Maps (5). Reviews belong to their authors; read all of them on Google.
Son Pham 3 months ago
Very rude staff over simple questions. Best use of the store is to go and test and try out the items then order it online cheaper. Its pointless to interact with the staff
Hélène Geffard 4 months ago
We came to the store intending to buy a pair of earbuds and one or two pairs of headphones. Headphones are products that customers need to try before buying. However, all the display models were so dirty that you could easily leave finger marks on them. There were also old glue residues that had turned grey from collecting dust over time. Needless to say, we had no desire to try on any headphones in those conditions. (See pictures) The customer service was also very poor. It felt like it was entirely up to the customer to ask the right questions in order to find a suitable product. For example, we asked whether a specific headphone model was available. The answer was simply: “No.” We then asked whether it could be ordered online. The response was: “No, we don’t do that anymore.” The sales associate could have asked what we particularly liked about that model, in our case, the microphone quality. Knowing that, she could have recommended alternative models available either in-store or online. We probably would have made a purchase. Well, you cut cost so much and pay so little attention to customer service that we’ll buy elsewhere instead.
Michelle Lopes 6 months ago
I was a bit nervous to come here after reading reviews, but Kevin in the electronics department made it an excellent experience. He was very knowledgeable and gave me plenty of recommendations without being pushy. I had an idea of what I wanted and he recommended a newer model with better specs for a minimal price difference. I ended up going with his recommendation over my initial choice. His enthusiasm made my day!
Marilina Bachmann 6 months ago
Wing Tsui was really good at helping me find the right air purifier and even gave tips on how to join MoneyBack to get further discounts. Very happy with the service.
A Lam 10 months ago
Very smart staff, faster and efficient. Arranged a PS5 pro to be delivered to my home quickly. Finally got the delivery after a few days. 👍🏻
Frequently asked questions
Where is 豐澤 (萬邦行店)?
豐澤 (萬邦行店) is at Shop 1 & 2, LG/F, 33 Queen's Road Central, Central, Hong Kong Island, in Central, Central and Western. Use the “Open in Google Maps” button on this page for directions.
What kind of business is 豐澤 (萬邦行店)?
豐澤 (萬邦行店) is listed as an electronics and phone shop.
What are the opening hours of 豐澤 (萬邦行店)?
Published hours: daily, 10:30–20:00. Hours can change over Lunar New Year and other public holidays, and many businesses close while Typhoon Signal No. 8 or above or a Black Rainstorm Warning is in force, so call before a special trip.
Is 豐澤 (萬邦行店) open on Sunday?
Yes, on Sunday the hours are 10:30–20:00. Check again around public holidays.
Can I return or exchange an item?
Hong Kong law does not require shops to accept returns, so each shop sets its own policy; ask before buying and keep the receipt. Unfair trade practices can be reported to the Consumer Council or the Customs and Excise Department.
What is the phone number of 豐澤 (萬邦行店)?
You can call 豐澤 (萬邦行店) on 9820 0084; from outside Hong Kong dial +852 first.
How is 豐澤 (萬邦行店) rated on Google?
豐澤 (萬邦行店) has a Google rating of 3.8 out of 5 from 412 reviews.
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