香港JW萬豪酒店

Patrick Wu a month ago

Great location, hotel’s pretty but honestly a lot of stuff in the room feels like it’s straight out of the early 2000s. Not broken or anything, everything’s well maintained, just old. Bigger issue for me: as a Platinum member, the lounge is pretty mediocre. Just breakfast and an afternoon happy hour, no proper all-day access, and the timing didn’t even work with my schedule. Then they charge you HK$10 for a shaving kit, which is a little ridiculous honestly. Most hotels at this level just throw that in for free. Feels cheap for a place at this price point. Location’s great, but the room feels dated and the lounge perks were underwhelming.

Beyond The Stars 2 months ago

As a Marriott Bonvoy Platinum Elite member who stays at Marriott properties around the world, I have to say I’m genuinely disappointed with the experience at JW Marriott Hong Kong. One of the main reasons I remain loyal to Marriott is the consistent recognition of elite benefits. At many Marriott properties I’ve visited, Platinum members receive complimentary breakfast in the main restaurant, and in some locations even dinner. Executive lounges are usually an additional privilege—not a replacement for the full breakfast experience. At JW Marriott Hong Kong, however, Platinum members are restricted to breakfast in the Executive Lounge, where the selection is extremely limited. To make matters worse, food stations stopped being replenished well before breakfast ended, leaving guests with very little choice. The evening lounge offering between 5:00 pm and 7:00 pm was equally disappointing. Calling it an evening offering is generous. The selection consisted of a few spring rolls, one noodle dish, some sweets and very little else. On top of that, we were never informed at check-in that children had to leave the lounge by 6:30 pm, which was frustrating to discover only after we had arr

gene angelo embuido 3 months ago

The hotel is quite luxurious. It is very accessible as it is connected to the admiralty mtr station at the basement level. It also has direct access to the pacific mall downstairs. The staff are very friendly, approachable, and accommodating. They attend to our requests immediately. The room we stayed in is at the 27th floor, with a great view of the harbor / bay. The room is spacious and comfortable. The toilet also has a bath tub, complete with free amenities. The breakfast buffet is good, but with a limited yet delicious selection of food. All in all, we enjoyed our stay and we hope we could visit again soon.

Robert Canning 5 months ago

**JW Marriott Hong Kong — great hotel, let down on Bonvoy benefits** ⭐⭐⭐⭐ Genuinely impressed with the JW Marriott Hong Kong as a property. Location is unbeatable — sitting directly above Pacific Place and Admiralty MTR, it's the perfect base for exploring both Hong Kong Island and beyond. The rooms are well-appointed, the bedding excellent, and Hong Kong Park on your doorstep is a real bonus. Staff across the property were standout — warm, attentive, and properly professional from check-in through to housekeeping and concierge. They clearly take pride in the JW name and it shows. That said, as a Bonvoy Gold member, the stay fell short on a few benefits I'd reasonably expected: - **Room upgrade** — Gold members are entitled to an enhanced room upgrade subject to availability, but we were placed in a standard room with no acknowledgement of the benefit. - **Executive lounge access** — not extended, despite Gold tier typically offering this at JW properties or some equivalent. - **Breakfast** — we had to pay for breakfast throughout the stay, with no welcome amenity or food/beverage credit offered. For a four/five-night stay at a flagship Marriott property in one of the world's