香港維港凱悅尚萃酒店

Chelsea L a month ago

I came to Hyatt Centric on a friend's recommendation from the tourism industry, and it delivered. The rooftop pool, restaurant, and bar are excellent, but what truly stood out was the staff. Selena exemplified exceptional hospitality - she accompanied me to check my room during a change, remembered my preferred room type, and greeted every guest like a friend with genuine warmth and conversation. The team around her (including a Thai colleague and French colleague) matched her energy. The concierge (a group of gentlemen) on the ground floor deserves special mention too - they proactively offered me an umbrella during rain, showing real thoughtfulness. These aren't transactions; they're gestures that signal genuine care for guests' comfort. I really enjoyed the little treats card that allowed me to sample the HK snacks around the vicinity. The measure of a hotel's quality isn't just its amenities - it's how staff make you feel. I was at a bar in Central chatting with tourists about how great our hotel and its hospitality were, only to discover later they were guests at the same Hyatt Centric. That conversation happened organically because the experience was genuinely worth discus

Gareth Lewis Edited 2 months ago

Hyatt Centric Hong Kong is in an incredible location and makes the perfect base for exploring the city. With the ferry on one side and the MTR on the other, getting around couldn’t be easier. The rooms feel luxurious, thoughtfully designed, and incredibly comfortable. The gym has everything you need for a proper workout, while the rooftop pool and restaurant offer spectacular views across Hong Kong. A fantastic hotel that delivers on every level.

Melvin Sidik 2 months ago

Great stay (despite the typhoon). Convenient location - some good local cafes nearby and close to North Point MTR. Nice roof top pool and gym. Solid running trek around the harbour. Room with harbour view was quite spacious considering it’s Hong Kong. Good value. Excellent customer service. Comfortable bed.

The Chewies 3 months ago

Absolutely loved the location. One bus ride to/from airport, only 200+ meters from the bus stop. MTR/bus/tram stations close by. One bus away from Wan Chai. With adjacent compact mall with the basics. Local food shops around the area as well. We arrived around 3pm so there was some queue but check-in went smoothly, thanks to Myra and Samson of front desk who assisted us and gave helpful information about the hotel and the area. A Filipina staff, Gemma was very kind and welcoming as well, bumped into her upon arrival and a few times during our stay. Housekeeping staff on the 16th floor was also very friendly and kept our room clean. Decent room size for HK standard, with king bed, and sofa bed that converted into a semi-queen for our daughter. And the best part - we had the best harbour view. Swimming pool looked inviting, with a nice overlooking view of the harbour. However, weather was spotty so it was closed for most of our stay due to thunderstorm warning. We tried the gym instead, compact but functional. Overall, highly recommended and will consider booking again for future trips.